Last Updated: 1/20/2026
1. Introduction
Welcome to Gram AI Voice ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights when you use our mobile application and website.
2. Information We Collect
- Personal Information: We collect your email address and name when you sign in using Google Authentication.
- Usage Data: We track characters generated and audio downloaded to manage your credit usage and improve our services.
- Payment Information: We use third-party payment processors (Razorpay, PayU, Paytm, PayPal). We do not store credit card details. If you use manual payment methods (e.g., screenshots), we store those verification images securely.
3. How We Use Your Information
- Provide, operate, and maintain our App.
- Manage your account and login access via Firebase Authentication.
- Process your text-to-speech requests using OpenAI APIs.
- Verify payments and update your credit balance.
- Send administrative information (e.g., updates, security alerts).
4. Third-Party Services
We leverage trusted third-party services to power our app:
- Firebase (Google): For authentication, database, and secure file storage.
- OpenAI: For generating audio from your text inputs.
5. Data Deletion
You have the right to request the deletion of your account and data. To request deletion, please contact us at contact@digiogram.com. We will delete your data from our servers within 30 days of your request.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
contact@digiogram.com